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PRIVACY POLICY

Silvana La Pegna Coaching

Last updated: 4 November 2026

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This Privacy Policy explains how Silvana La Pegna Coaching uses and protects the information you provide when visiting my website or engaging with my products and services.

 

I am committed to respecting your privacy and protecting your personal information. Any information you provide will be handled in accordance with this policy.

 

Silvana La Pegna Coaching is operated by Sacred Light Pty Ltd (ABN 51 108 284 402), based in Brisbane, Queensland, Australia.

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What I Collect

I may collect the following information:

  • First and last name.

  • Telephone number and email address.

  • Geographical location.

  • Occupation and responses to forms or surveys.

  • Billing and purchase information.

  • Records of purchases, enrolments, registrations and attendance.

  • Communications, including emails, messages and form responses.

  • Technical information, including cookies, browser details, device information and advertising identifiers.

I may also collect other information you choose to provide during consultations, programs or through your communications with me.

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How I Use Your Information

I collect information to understand your needs, provide my services and improve your experience.

This may include:

  • Maintaining business and customer records.

  • Managing enquiries, bookings, purchases and enrolments.

  • Providing products, programs and services.

  • Improving my website, products and services.

  • Sending educational content, promotional emails, special offers and information about upcoming services.

  • Conducting customer research and improving communications.

I do not sell or rent your personal information.

I may share information with trusted service providers who support my business, including customer management, email communications, payment processing, online meetings, course delivery and digital storage.

Information is shared as needed to provide these services, with your permission where required, or where authorised or required by law.

Some service providers may process or store information overseas, including in the United States, Ireland and Israel.

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Security

I am committed to keeping your information secure.

I take reasonable physical, electronic and administrative measures to protect personal information from unauthorised access, misuse or disclosure.

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How Long I Keep Your Information

I retain personal information for as long as reasonably necessary to provide services, maintain business records and meet applicable legal obligations.

When information is no longer required, I take reasonable steps to delete or de-identify it.

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Financial Transactions on My Website

Transactions are conducted by Sacred Light Pty Ltd (ABN 51 108 284 402).

Payments are processed in Australian Dollars (AUD).

Payment information is handled through third-party payment providers using appropriate security measures.

Applicable payment, cancellation and refund conditions are provided at the time of booking or purchase.

For transaction enquiries, please contact hello@silvanalapegna.com.

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How I Use Cookies

Cookies are small files placed on your device that help websites function and provide information about how visitors use them.

I use cookies and similar technologies to understand website activity, improve the website experience and support advertising through platforms such as Google and Meta.

You can choose to accept or decline cookies through your browser settings and any available website privacy controls.

Disabling certain cookies may affect how some website features operate.

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Advertising

I may advertise my products and services through platforms including Facebook, Instagram and Google.

These platforms may use cookies and similar technologies to measure advertising effectiveness and show advertisements relevant to your interests.

You can manage advertising preferences through the privacy and advertising settings provided by these platforms.

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Links to Other Websites

My website may contain links to other websites.

Once you leave my website, the privacy practices of those organisations apply. I encourage you to review their privacy policies before providing personal information.

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Controlling Your Personal Information

You can unsubscribe from promotional emails at any time using the unsubscribe link provided.

If you have previously agreed to receive marketing communications, you can change your preferences by contacting hello@silvanalapegna.com.

I do not sell, rent or lease your personal information to third parties.

I handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.

You may request access to, or correction of, the personal information held about you by contacting hello@silvanalapegna.com.

If you have a privacy concern or complaint, please contact me and I will respond promptly.

If you are dissatisfied with my response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

If you believe information held about you is incorrect or incomplete, please contact me so it can be reviewed and corrected where appropriate.

 

Sacred Light Pty Ltd trading as Silvana La Pegna Coaching

ABN 51 108 284 402

Brisbane, Queensland, Australia

Email: hello@silvanalapegna.com

Website: www.silvanalapegna.com

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